![]() ![]() The first step to fix the installation problems of Adobe Reader DC, is to remove all previous installations of Adobe Acrobat & Adobe Reader, by using the Acrobat Reader DC & Adobe Acrobat DC Cleanup utility * and then to install Adobe Reader DC. ![]() Remove Adobe Acrobat Products with Acrobat Cleaner Tool. How to FIX Adobe Acrobat Reader DC Installation Problems: Newer Version already installed – Error 1722 Problem with the Installer Package. There is a problem with this Windows Installer package" in Windows 10/8/7 OS. This tutorial contains detailed steps and instructions to resolve the following errors when installing Adobe Reader DC: "A new version already installed" & "Error 1722. Contact your support personnel or package vendor…." A program run as a part of the setup did not finish as expected. There is a problem with this Windows Installer package. The weird with this problem, is that Adobe Reader DC has not have been installed on the machine, because there isn't exist any trace of the Adobe Reader program or files either on Add/Remove programs or in the hard drive.Īdditionally, when troubleshooting the installation problem "a new version already installed" of Adobe Reader DC program, the following error message occurred when trying to install the program using the Adobe Acrobat Reader DC Distribution package: "Error 1722. We'll contact you case by case if needed, to make sure you can have Acrobat run in high definition.The following issue was encountered on a Windows based computer: Adobe Acrobat Reader DC fails to install because "Newer version already installed". Please share your experience here and let us know if doesn't solve your issue. One of the knwon workflows is upgrading from a previous version of Acrobat that had been installed before a system upgrade, or from an old version of Acrobat such as 9 that is not supported on Mac OS 10.8. One cause we've identified is a preference file that is not updated in certain cases and prevents the system from letting Acrobat running in Retina Display mode. In certain cases, Acrobat still runs in low definition and the setting "Open in Low Resolution" is checked and grayed-out (can't be changed). There seems to be a problem some users experience upgrading to Acrobat 11.0.04 on Mac Book Pro's that support Retina Display. ![]()
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